The most basic service offered by LCA, Inc. is meeting facilitation. Consultants design and facilitate meetings of any length and include as part of the service specialized materials, name tents/badges, power point presentations, audience engagement and collaboration tools/methods (such as audience response systems, consensus cards, and live polling), on site documentation of results, and a final detailed report. There are various levels of expertise and specialties on the LCA team, which are assigned based on the group and its desired results. All meetings and are highly collaborative, accomplish programmatic result, and provide “real-time” documentation of results as well as a final post-meeting report.
The facilitator provides front-end support in producing presentations, talking points, briefing materials, and customized meeting binders with all relevant content and background to ensure that all meeting participants are prepared to maximize their meeting time. LCA Staff may be called on to schedule, coordinate, and organize all aspects of meeting logistics including accommodations, facilities coordination and production of background materials.
The facilitator’s role is to ensure that the client’s expected results are accomplished. The facilitator ensures that the group stays focused on the agenda, balances interaction of attendees, and guides the group through consensus-based decisions and actions, highlighting and documenting discussions and results along the way. After the meeting, the facilitator produces a follow-up action plan with dates and accountable individuals identified for each item based on the discussions held over the course of the meeting.
A critical underpinning of all LCA consulting and facilitation services is “real-time” documentation support. Throughout a session, LCA Production Staff capture and document the results of the collaboration and deliberations, and provide visible results for the team to consider and refine throughout the meeting. LCA also provides a final report which organizes the meeting’s output into follow-up actions, decisions, key deliberations, highlights of discussions, and a summary of meeting participant evaluations.